Horse Shoe Dog Toy
Shipping & Returns
Orders are usually processed and shipped within 2 business day (Monday – Friday, Excluding US/Canadian holidays) from our warehouse in California. During peak seasons (Thanksgiving through Christmas), processing and shipping can take up to 3 business days. Once your order is shipped, you will be notified by e-mail along with your tracking number for US orders. Canadian orders ship by standard letter mail (no tracking) but flat rate, tracked shipping is available.
Please email firstname.lastname@example.org you need your order stat! (don't worry, this email goes to a real person).
All orders over $50.00 receive free shipping.
Exchanges & Returns
If you want to exchange your product, please reach out to our customer service team to provide further details and set up the exchange. Please note, all custom print orders are non-returnable. This includes: MASKS, GAITERS & other Limited Edition Items.
Returns happen. Don't worry, we understand! We change our mind ALL THE TIME! That's why we have a 30 day return policy for all regular, stocked socks & accessories sold from our shop. Here are a few details if you're making a return-
All return items must be returned at the shipping cost of the buyer and in its original form including packaging and receipts.
All socks and spur straps must be unworn and clean. We cannot accept any worn items for health and safety reasons.
When we receive your package, we will process an exchange or issue a refund in accordance with our policies.
We will process your returns and refunds within 24/48 hours. If you have any questions, please email us
Items purchased internationally must be returned at the shipping cost of the buyer. All other rules and restrictions apply.
ITEMS WHICH CANNOT BE REFUNDED/ RETURNED:
All custom socks/ limited edition socks are ineligible for refund or return.
Masks and Gaiters are not eligible for refund or return.